Effective communication

6. Conclusion

Imaging a patient with confirmed Covid-19, whilst wearing full PPE, does present significant additional challenges in terms of being able to:

  • effectively communicate with our patients
  • effectively communicate with nursing, medical, other allied health, and support staff, and,
  • effectively communicate with radiographers / radiological technologists working alongside us as part of the imaging team.

With this in mind, it is essential that we do our utmost to help overcome the barriers of PPE, anxiety, and fear, to make sure the communication happens and that it works. In the words of George Bernard Shaw “the single biggest problem in communication is the illusion that it has taken place” so we must not let the illusion overcome the reality.